Keep Tone and Grammar Consistent Across Every Client With Grammarly

1. Open the Chrome Web Store, or your browser's equivalent add-on store for Edge or Firefox
2. Search for Grammarly and click Add to Chrome (or the equivalent install button for your browser)
3. Confirm by clicking Add Extension in the popup that appears
4. Wait for installation to finish. Look for the Grammarly icon in your browser toolbar once it's done

What you should see: A small Grammarly icon added to your browser toolbar. Troubleshooting: If the icon doesn't appear, check your browser's extension menu (usually a puzzle-piece icon) and pin Grammarly manually so it stays visible.

1. Click the Grammarly icon and sign in or create an account
2. Open the extension's account settings
3. Set your English variant (US, UK, Australian, or Canadian), your default formality level, and your intent (inform, describe, or convince), based on what fits most of your client writing

What you should see: Your preferences saved, applying by default across any text field Grammarly is active in.

While typing in a browser text field, such as a Gmail compose window.

1. Write at least a couple of sentences. Grammarly's tone detector needs a small amount of text, roughly 150 characters, before it activates
2. Look for a small emoji indicator in the lower right of the text field, or open the sidebar view, to see the detected tone
3. Adjust your wording if the detected tone doesn't match what that specific client expects

What you should see: An emoji and a short label (such as "formal," "friendly," or "assertive") describing how your draft currently reads.

Look for a green lightbulb icon next to the Grammarly icon while you write.

1. Click it to open a panel with suggested prompts tailored to what you're writing
2. Pick a suggestion or type your own request, such as asking for a more concise version of a paragraph
3. Review the suggested rewrite fully before accepting it, rather than accepting on sight

What you should see: A rewritten version of your text appears, which you can accept, edit, or dismiss.

Since Grammarly applies your account-level defaults everywhere, check your formality and tone settings periodically if your client roster spans very different registers, for example a formal legal client and a casual lifestyle brand.

1. Revisit your account settings whenever a new client's voice is noticeably different from your default
2. Treat the tone detector's live feedback as the more reliable signal moment to moment, since it reads the specific text you're writing rather than a fixed account setting

What you should see: Tone feedback that still reflects the actual sentence you're writing, even if your saved defaults lean a different direction.